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jri22n's avatar
jri22n
5 years ago
Solved

Huge softlock bug on Xbox series x

Product: Plants vs. Zombies: Battle for Neighborville Platform:Xbox Series X Please specify your platform model. Microsoft Xbox One X Please provide your Xbox gamertag or PSN ID. (Optional) JRI22N...
  • EA_Illium's avatar
    EA_Illium
    5 years ago

    @jri22n Can you try the steps below and see if this continues?

    Persistent Storage 

    1. Go to settings > Select Device & Connections > Then Blue-Ray 
    2. Select Persistent Storage > Clear Persistent Storage 

    Alternate Mac: 

    1. Go to settings > Select General  > Then Network settings 
    2. Go to advanced settings > Alternate Mac address > Select clear 
    3. Select restart 
EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
5 years ago

@jri22n Can you try the steps below and see if this continues?

Persistent Storage 

  1. Go to settings > Select Device & Connections > Then Blue-Ray 
  2. Select Persistent Storage > Clear Persistent Storage 

Alternate Mac: 

  1. Go to settings > Select General  > Then Network settings 
  2. Go to advanced settings > Alternate Mac address > Select clear 
  3. Select restart 

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