I bought PVZBFN on steam and I cant play the game at all

@DSkDDarkKyleBest  Do you have Windows 10 or higher installed on your computer? 🤔

@TheSprinter85 I have a windows 10 home is what I use.

I was just checking to make sure that you had Windows 10 or higher installed, because if you didn’t you would not be able to play the game. You may need to try giving your computer a restart or logging out of your steam account, then log back into it. If none of these options work, try contacting EA about this issue, using this website: https://help.ea.com/en/contact-us/?product=plants-vs-zombies-battle-for-neighborville&community=true. 

I went their yesterday and tried to get answers they said that it was a steam issue and I had to contact them. Yet there was no steam support for this game. just sources to EA and popcap. but ill try again on monday. thanks for responding.

@DSkDDarkKyleBest Hi, if you go to the listed location (C:\Program Files (x86)\Steam\steamapps\PVZ Battle for Neighborville), can you grab a screenshot of what that folder looks like? If there's a PVZ Battle for Neighborville app there, what happens if you try to launch it manually?

Another thing you could try is to start typing the game name ("PVZ Battle for Neighborville", as above) into your Windows Search, and launch the app from there if it populates.

Thank you for the response but sadly as what you told me to do didnt open up the game at all and i got this when trying to open it up in the folder https://cdn.discordapp.com/attachments/298240250688307201/723218819568500736/Screenshot_326.png and then this when I typed the name in windows search bar. https://cdn.discordapp.com/attachments/298240250688307201/721882554076102737/Screenshot_315.png    

and her is my current origin installed games library https://cdn.discordapp.com/attachments/298240250688307201/723218834059821086/Screenshot_327.png 

and then here is how i located the games steam files. I did you exact route but I had to go to the common folder to find it. https://cdn.discordapp.com/attachments/298240250688307201/723218775213604880/Screenshot_323.png

https://cdn.discordapp.com/attachments/298240250688307201/723218787767287921/Screenshot_324.png

https://cdn.discordapp.com/attachments/298240250688307201/723218807480516728/Screenshot_325.png 

and i noticed this. there a trial version in the version and I tried opening it with that and it brought me to origin with needing a key code for it. yet I don't have that. but idk If thats suppose to be there or not. I still have no idea of how to fix this even after trying to do stuff from this steam guide to fix it. https://steamcommunity.com/sharedfiles/filedetails/?id=2132467983 

Any more help you can do or recommend I appreciate and thanks. 

i have the same issue and i cannot fix it have you found a sloution?