Forum Discussion
12 Replies
- EA_Shepard2 years ago
Community Manager
@surfantxxx Hey, for GW2, there isn't really a way to restore missing progress. We can offer, with more details ways to try to sync the account but as the progress is server side unless it is mobile, there isn't a way to retrieve the data.
Well any way you can help would be great
- EA_Shepard2 years ago
Community Manager
@surfantxxx Which platform are you playing on?
Ps5 I played it on ps4 too
- EA_Shepard2 years ago
Community Manager
@surfantxxx Did you ever remove your PSN ID from an EA account at any point and link it to a new EA account?
Can you log into profile.ea.com with your PSN account and see if you are linked to the right EA account? Yea I'm on the right one
- EA_Shepard2 years ago
Community Manager
@surfantxxx Did you ever unlink your PSN ID and relink it to an EA account?
Nope never did
- EA_Shepard2 years ago
Community Manager
@surfantxxx Do you happen to have access to a PS4 still?
I do an I try to do just about everything with it and It did not work I call Sony to try to fix it and then nothing help at all