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scratch12309's avatar
scratch12309
Rising Newcomer
3 months ago

I purchased a coin pack for PvZ: GW2, coins did not appear in the game

"I purchased a coin pack for PvZ: GW2, but the coins did not appear in the game or in my Mailbox. Here is my proof of purchase."
missing content
pvz gw2
EA_Kuba's avatar
EA_Kuba
Icon for Community Manager rankCommunity Manager
3 months ago

Hey scratch12309​ 

I have moved your post from the Polish EA forums to the English EA Forums. I have also removed the attachment from your initial post, as it was showing your transaction information, and edited the post title to better reflect the issue.

I saw that the purchase was made on Steam - in that case you need to contact Steam (first wait 24 hours) 

https://help.steampowered.com/en/faqs/view/6F69-0324-B2DB-6E7E 

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