Garden Warfare 2 Steam Deluxe Edition: Missing Deluxe Content
I have purchased the deluxe edition of Plants vs Zombies Garden Warfare 2 on Steam. The games works but I have not recived the deluxe content. Things I have tried: Checked mailbox Checked sticker shop Contacted EA and Steam support multiple times Tried launching the game from Steam and the EA app directly
Wasted potential
Hi. I've been a passionate Plants vs Zombies player since when PVZ2 only had three worlds. I'm really sad seeing this amazing game series being left out because I truly believe it still has a huge potential. I’ve spent time thinking about how the series could evolve, compiling over 11 pages of ideas I have that, brought together, could make a PVZ franchise rebirth. if anyone from EA is reading this, I would love nothing more than to contribute, whether as part of your team or simply as a voice for the community that still deeply cares. At the very least, I hope this serves as a reminder that PVZ is far from forgotten, still has a dedicated and living community and a huge potential. Even after many years without any update, the PVZ community is still alive and active and does content in the games, especially GW2 and PVZ2. Proving that there is still demand for these games. Imagine what could be achieved if the development team returned, if the franchise received the love and support it deserves. This is not nostalgia. It's a heartfelt plea from a passionate gamer who genuinely believes Plants vs. Zombies still has a future. Please, don’t let this beloved series wither away. - Wylliam Gélinas
Plants vs. Zombies: Garden Warfare 2 Missing Characters
So I recently bought the game a few days ago and really liked it, and so I bought a few add-ons, up to the point where I bought almost all of the character packs. When I logged in the game today and got my Breakfast Brainz to level ten, I promoted him and went to the sticker shop to buy a new phenomenal character pack, when I noticed that my coins didn't go up at all after claiming the 20k. My sticker shop wasn't loading either so I decided to restart the game and see if it would load, but once I loaded back in, I found that all of my characters were gone. Every single character and Rux ability that I had spent about $200 and hours of my time getting had disappeared, such as my Toxic Brainz, Party Corn, Z-7 Imp, Torchwood, and Ultra sprint tackle were all gone. I've tried restarting the game three times and repairing the game files from the EA app but nothing has worked so far. If anyone has any ideas or similar scenarios please help me out I beg you. It still shows the promotions for my characters but the icons for the characters aren't there anymore.
Three purchases were made with my Steam wallet, and I only received one!
PVZ BFN. I made a purchase through RUX in Plants vs Zombies: Battle for Neighborville. I would like you to read all of my cases (some in Brazilian Portuguese and others in English). First purchase: Transaction ID: 284392630276058893 Purchased on: February 16th at 6:31 AM Plants vs. Zombies™: Battle for Neighborville - Starry Pack - R$ 29,00 Total: R$ 29,00 ------------------------------------ Updated on February 26, 2025 at 10:34 AM. Title: I bought 1000 stars from the promotion and paid with the Steam wallet. Why didn't the product arrive Case nº 203323772 Result: I spoke with "Agent Joel T". The item for today's purchase, paid with a credit card, was not delivered. The agent closed the case without providing a suitable solution! ------------------------------------ Updated on February 26, 2025 at 12:32 PM. Title (translated): I opened this 'case' in my language (Portuguese/Brazil). Case nº 203585868 Result: I chatted for hours with a support agent, and the chat was not saved. ------------------------------------ ------------------------------------ Second purchase Transaction ID: 62591979368809130 Purchased on: March 7th at 6:59 AM (TODAY) Plants vs. Zombies™: Battle for Neighborville - Starry Pack - R$ 29,00 Total: R$ 29,00 ------------------------------------ Title: What did I forget to send? [Original: O quê faltou eu enviar?] Case nº 205088772 Result: 1-First I spoke with "Ayoub". I was AFK! / 2-I spoke with "Leonel Stevens". I'm sorry to hear that. It must be really frustrating dealing with this situation, especially when you're already exhausted. If there's anything I can do to help you with your next steps or if you need assistance drafting a message to follow up with them, feel free to let me know. / 3-I spoke with "Agent Abdessamed b". He pretended to continue with the matter of Leonel being closed. Similarly, he requested payment confirmation (which I had already confirmed earlier). He kept stalling until, even after answering several questions, he closed the chat. His final response was for me to request a refund from Steam, even though I don't know how to do that, leaving me uncertain that I won’t be able to purchase another product in this game, adding insecurity as well! :( ------------------------------------ Summary: I bought the "1000 Stars and 10 Studded Pack" on February 14, 2025, and the items were delivered to my account. I returned to buy the same pack on February 16, 2025, and the amount of R$29.00 (Brazilian reais) was withdrawn from my Steam wallet, but the product was not delivered. Today, I did the same thing (March 7, 2025), making the payment via "PIX", the credit of the same amount fell into my Steam wallet, the payment was confirmed in the game, and I still didn't receive the product (again). In an attempt to resolve this, I opened several cases (mentioned above), and the agents (also mentioned) had long conversations with me but did not resolve this "bug", if we can call it that? The agent "Agent Abdessamed b" ended the conversation with me present and answering all the questions. He told me to request a refund through Steam, which is no longer possible due to the dates for the purchase made on February 16, 2025. As for the purchase today, March 7, 2025 (today), I cannot contact Steam support, as it says I need to speak with EA Games support. Well, I am opening this thread due to the whirlwind of confusion my mind can no longer process! I am an adult and autistic, and I have stated that I am not dishonest and always pay my bills. I really love this game, but I buy something in it and get nothing. What can you advise or help me with? I know there are competent people in the company, and I hope this doesn't scam me today or tomorrow. I apologize for the length of the text. I tend to be verbose and can't "summarize" my thoughts in a few words. I feel wronged by a company with a name like EA Games, and I want to believe it was just a "bug," and that the company isn't interested in stealing such a small amount. This discourages its players. I haven't had issues with other purchases here. But now, a game I loved so much, will I no longer be able to buy anything in the future? Why can't these employees solve my problems? Thank you.I don’t get the skins Upgrade torch and till
I purchased the upgrade in order to obtain one of the following skins. I purchased it and they gave me in-game currency. This thing is not as much as I paid. This is cheating and fraud. I just want compensation in-game with one of these skins. It is random, but this is fair to me. This is just a way to attract money. Please compensate me immediately in-game only. I want one of these skins. I paid money and did not get it.
