hi having problems too,starts to install then stops and a message appears "your disc may be damaged.try cleaning it,or choose a different disc,(0x87e00064)ive looked at my disc and its pretty spotless,in my experiance you scratch the disc more by cleaning it,this is for xbox one by the way,hope this gets sorted soon,thank you,sean.
Please provide more information. Was it working before? Were you playing last week with no errors or is this the first time loading the game?
no problems until suburbination came out this morning,was playing fine yestarday and now cant play it at all
Can you try this?
Power cycle your console. Here’s how:
On the console, press and hold the Xbox button until the light behind it turns off (about 5 seconds), which means the console is off.
After the console has shut down, unplug the power cord and wait 30 seconds.
Plug the console back in and turn it on using the Xbox button. Power cycling will reset the network card and clear the cache.
Then see if you can download it. Let me know
