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EA_Andy's avatar
EA_Andy
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

[INFO REQUEST] - Unable to promote characters

Hi all, We are receiving reports that players are unable to promote characters. If this is happening to you please provide the following information so we can investigate: - Platform - Person...
Anonymous's avatar
Anonymous
8 years ago
Approved
Platform: Xbox One
Gamer tag: TheCampingChair

Arctic trooper and golf star are stuck at level 0 the arctic trooper being advanced and the golf star is elite, when arctic trooper should be specialist and golf star should be advanced, torchwood is unable to level up because he's at master when he should be a super elite.

Glitch/bug occurred at around 2PM UTC on Sunday May 14

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