Hey, Folks
If you are still running into an error when you launch GW2, please reply with just the following info below so that I can get this sent up to the team for review.
If you have not yet already, please repair the game as per your respective platform and see if this works for you first.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- The date the game was updated on your PC?
- The Specific error you are encountering?
- If possible, share a Screenshot or Clip:
- Can you attach a DxDiag?
