Forum Discussion
92 Replies
Yeah I’m having the same issue as well on Xbox
- @EA_Shepard Hey! I appreciate you taking the time to look into this for us, but I don’t believe that it is a matter of lack of players. Even an hour before the issue started for me a few days ago, I found a match in mere seconds and it was full to the brim with players. I am always able to find a match in seconds literally playing for years. This game has a great amount of players for sure. Regardless, keep us posted my friend. Thanks!
I was able to get multiple full games, I have screenshots and videos I took on my Xbox, two days ago. After EA was having server issues, that is when the matchmaking error started. It sometimes told me to update the game to access online features, even though there has not been an update for years.
Me too haven't been able to join a single server for days
- @the3Kingz Same, on Xbox Series X.
Thur Dec 14th 10am PST, XBox Series X. At worst, the game should allow me to start a new lobby - it doesn't allow lobby creation for ANY game mode. This is a server problem preventing players from joining at all. Prior to this error I was regularly in full 12v12 lobbies. Please escalate this problem to a higher development manager who will not just dismiss your concern with saying there are not enough players as this isn't true. None of the game modes start a new lobby. This is a live showstopper bug - please escalate this.
To test, have at least 5 of your testers attempt to join at the same time. It will allow none of them to connect proving your assertion wrong that it's a not enough players issue.
In another thread I mentioned this very same error occurred across the entire community, all platforms, a few years ago too and it was eventually resolved with a server patch. Some people report some kind of versioning error when a server build is made that doesn't allow so-called "out of date" clients.
I was at PopCap as a developer during the launch of GW1 and have regularly played it for the last 10 years. I have maxed out Xbox one and PS accounts for GW1; there is a very loyal and active fan base for this title.
- EA_Shepard2 years ago
Community Manager
@Jeffster111 That is why i reached out. When I looked it was so low I couldn't get a match even with no errors. So players may be in game but when I looked it was so low that the system didn't match me up here either. I am still looking though but we also have to keep in mind that with the age of the game, it may be something that isn't looked at immediately either.
- EA_Shepard2 years ago
Community Manager
@Montaignes I get it but it isn't as easy as having people jump in and update a game of this age like it used to be. I can add my own game to the list too but I am trying to see what we can do for everyone so we can get you back into the game.
For those still running into this error, we need the following from you, please.
- Product:
- Platform:
- Which console generation do you have?
- What is your Gamertag/PSN ID/EA ID?
- Date/time issue first occurred?
- What type of issue do you have?
- Which mode has this happened in?
- Which part of the mode?
- Summarize your bug
- How often does the bug occur?
- Steps: How can we find the bug ourselves?
- What happens when the bug occurs?
- What steps have you taken on your end to resolve the issue?
- @Montaignes Yeah, I keep getting an error message saying that there are "No matches for your criteria" or something along those lines. There has to be something wrong with the game because before this issue 2 days ago for me, I was joining full lobbies in mere seconds every day.
@Jeffster111 wrote:
@MontaignesYeah, I keep getting an error message saying that there are "No matches for your criteria" or something along those lines. There has to be something wrong with the game because before this issue 2 days ago for me, I was joining full lobbies in mere seconds every day.
@Jeffster111 wrote:
@MontaignesYeah, I keep getting an error message saying that there are "No matches for your criteria" or something along those lines. There has to be something wrong with the game because before this issue 2 days ago for me, I was joining full lobbies in mere seconds every day.This is all that comes up now when I try to join any match for any game mode unfortunately ☹️