Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

missing jewels

First off: I love this game.

Issue is something I noticed awhile ago but had trouble screen-cap'ing for proof. Most of the time, when collecting for multiple quest completions, I've noticed that I don't get the total amount of jewels added to my account. I have attached screencap proof I was finally able to make. Since I've been playing this game almost since it was officially released last month, I've probably lost about a half a thousand jewels. :-(

  • Anonymous's avatar
    Anonymous
    9 years ago

    The gems are there. It just doesn't show them accurately until you restart the app.

7 Replies

  • @fistivus

    Excellent, now I don't have to post proof of this myself when a friend pointed it out to me. 

    Likewise, I'm probably down about 500-1000 gems as well. This is probably one of the most frustrating types of bugs you can have in the game when everyone wants gems. 

    @EA_Andy

    Please can you pass this into the team as well? Possibly reimburse everyone playing with some free gems because I'm pretty sure everyone active is getting the same issue. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    To update I've also been able to confirm (although I don't have screencaps) that you can also finish two quests of different rewards and receive the lower of the two. For example: many times I'v noticed (and now confirmed) winning a quest of 10 jewels and 20 jewels and it only gives me a total of 10 instead of 30. I also noticed this can/does happen even when the 20 reward is ahead in the order.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Decided to sacrifice another 20 Jewels to have proof of my second post about only getting 10 from finishing two quests that include a 20 award.

  • Anonymous's avatar
    Anonymous
    9 years ago

    The gems are there. It just doesn't show them accurately until you restart the app.

  • Anonymous's avatar
    Anonymous
    9 years ago

    @GrinningRuiner wrote:

    The gems are there. It just doesn't show them accurately until you restart the app.


    I am attempting to verify this

  • Anonymous's avatar
    Anonymous
    9 years ago

    I have confirmed for myself that GR is correct. I can't say I'm 100% confident that this has always been tracked perfectly but hopefully this will be corrected without logouts in a future patch.

  • Anonymous's avatar
    Anonymous
    9 years ago

    My missing gems don't show when I restart the app. I'm missing over 1,000 gems for completed quests and playing on an IPad Air 2. 

    Do you have any other advice that may work? 

About Plants vs. Zombies™ Franchise Discussion

Zombies trying to enter your house? Keep them in check and discuss the best gardening techniques on the community forum.27,690 PostsLatest Activity: 47 minutes ago