Missing prize bulbs
Product: Plants vs. Zombies: Battle for Neighborville Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One Please provide your Xbox gamertag or PSN ID. (Optional) I...
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EA_David
Community Admin
Community AdminThanks for the post.
Unfortunately I don't have a way to grant bulbs but I'd like to gather info if I can. Sometimes with weird issues things will sync back up and grant the bulbs back. Do you have them if you check today? Similarly with the partial bar of XP you mention in your other post, did it reappear at any point?
Do you recall the first item purchased after the update? From what I can see here looks like a 3 bulb item was purchased after the servers got back up, and another one puchased about 3 hours later with bulbs earned since the first purchase.
@EA_David I didn't purcase anything when I got on after the servers returned because I didn't have any bulbs. It wasn't until I continued playing the game and before I shut it down for the evening did I unlock an item from the prize map. When I logged in and played today I didn't get the bulbs back. My xp meter so far is back on track but only after it reset itself yesterday.
- EA_David
That's interesting, it shows a purchase on my side about 2 1/2 hours before you earned more bulbs and bought the item shortly before posting. Could anyone have had access to your account shortly after the maintenance issues were resolved?
Unfortunately I can't see the exact item purchased, the logs I can see only give an unreadable internal item name.- @EA_David I always play on split screen so I don't know if that has anything to do with it.
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