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bruhboy445's avatar
bruhboy445
2 years ago

[New Report] PvZ Heroes Crashing on Android

I play on a Google pixel 6 For a few days now I've been unable to boot up the game as each time it only gets stuck on the "Best Experienced with Headphones" screen So far I've tried: -Restartin...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@nbd481i1k30q merged yours with a larger thread. This is being worked on and the team is looking to get the game updated!

Cheers!

bhigz88's avatar
bhigz88
2 years ago

Still occurring for me. Oddly enough the last few weeks it magically just started working again, then yesterday it started to act up again.

  • Product: PvZh
  • Platform: Android 14
  • Device Model, Manufacturer, and Operating System Version: Pixel 7 Pro
  • Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which): no, happens on cellular, several wifi networks and with both turned off.
  • User ID: Can't get in to see
  • Date/time issue occurred started again on 2/21/24 constantly
  • What type of issue do you have? Game freezes when loading. If i tap the screen i get "pvz heroes keeps stopping" and the app forces closes
  • Which mode has this happened in? Can't get to the point to pick a mode
  • Which part of the mode? Above
  • Summarize your bug:Above
  • How often does the bug occur? constantly
  • Steps: How can we find the bug ourselves? 
  • What happens when the bug occurs? Game freezes
  • wrials's avatar
    wrials
    2 years ago

    Have same issue here is my info

    •Product: PvZh

    • Platform: Android 14

    • Device Model, Manufacturer, and Operating System Version: Samsung Z flip 4, 14

    • Isolated to a specific network (cellular, Wi-Fi): yes/no (if yes, which): no, happens on cellular, several wifi networks and with both turned off.

    • User ID: Can't get in to see

    • Date/time issue occurred started again on 2/21/24 constantly

    • What type of issue do you have? Game freezes when loading. If i tap the screen i get "pvz heroes keeps stopping" and the app forces closes

    • Which mode has this happened in? Can't get to the point to pick a mode

    • Which part of the mode? Above

    • Summarize your bug:Above

    • How often does the bug occur? constantly

    • Steps: How can we find the bug ourselves? 

    • What happens when the bug occurres: Same as everyone else it freezes

    • EA_Shepard's avatar
      EA_Shepard
      Icon for Community Manager rankCommunity Manager
      2 years ago

      @wrials @bhigz88 Thank you. Your information has ben notated. I am keeping track of these and updates on the game. Waiting for the approvals and mobile approvals. Should not be much longer on these updates.

      Cheers!

      • bhigz88's avatar
        bhigz88
        2 years ago

        So, it let me in earlier today for the daily, and again now. Don't see that an update has came through yet.

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