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Anonymous's avatar
Anonymous
12 years ago
Solved

not responding ant lanch

I cant play pvz:gw I pre-loaded the delux edition and I cant lanch I think it might be skype I seem I cant deistallit my drextX is 11 and I have a windos 7 i7 core home premom

  • Anonymous's avatar
    Anonymous
    12 years ago

     igd10umd64.dll

    Intel Drivers.

    Update them and it should be able to launch... unless it's several generations ago.

    https://downloadcenter.intel.com/default.aspx

    If it's an HD4000 or below, I do not think you will be able to get a decent experience with frame rates.  If it's a newer one I heard a guy with a 4400 be able to do it pretty okay at Low settings.  You will want to reduce your resolution to something like 1366x768

    ---

    If you think software is interferring try a clean boot:

    http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    http://support.microsoft.com/kb/929135

    ----

    If you have an nVidia card in your computer.  It currently isn't using it.  Let us know if you have a dGPU in there and we can work through how to get that forced on.

6 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ok so something is blocking Origin from the sounds of it?

    Please keep in mind you can also call customer service 🙂

  • Anonymous's avatar
    Anonymous
    12 years ago

    heres the windos tecnal detals crash:

    Faulting Application Path:    C:\Program Files (x86)\Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe

    Problem Event Name:    APPCRASH
    Application Name:    PVZ.Main_Win64_Retail.exe
    Application Version:    1.0.0.0
    Application Timestamp:    538e7c45
    Fault Module Name:    igd10umd64.dll
    Fault Module Version:    8.15.10.2279
    Fault Module Timestamp:    4d27bea8
    Exception Code:    c0000005
    Exception Offset:    00000000000fe226
    OS Version:    6.1.7601.2.1.0.768.3
    Locale ID:    3081
    Additional Information 1:    1e3f
    Additional Information 2:    1e3f0c2939b08b81618852a77427f685
    Additional Information 3:    a985
    Additional Information 4:    a985eae46a962360e78fb4a68ffe2404

  • Anonymous's avatar
    Anonymous
    12 years ago

     igd10umd64.dll

    Intel Drivers.

    Update them and it should be able to launch... unless it's several generations ago.

    https://downloadcenter.intel.com/default.aspx

    If it's an HD4000 or below, I do not think you will be able to get a decent experience with frame rates.  If it's a newer one I heard a guy with a 4400 be able to do it pretty okay at Low settings.  You will want to reduce your resolution to something like 1366x768

    ---

    If you think software is interferring try a clean boot:

    http://help.ea.com/en/article/how-to-clean-boot-your-pc/

    http://support.microsoft.com/kb/929135

    ----

    If you have an nVidia card in your computer.  It currently isn't using it.  Let us know if you have a dGPU in there and we can work through how to get that forced on.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ive updated the intel driver, still get same error.

    I do have a nvidia card which has the latest drivers.

  • Anonymous's avatar
    Anonymous
    12 years ago

    It's using your Intel right now.

    Open nVidia Control Panel.

    Manage 3D Settings

    Program Settings

    Click "Add"

    Select Plants vs Zombies  (if it isn't on the list browse to it: \Origin Games\Plants vs Zombies Garden Warfare\PVZ.Main_Win64_Retail.exe)

    Select High Performance Processor

    Here is a more detailed description with pictures.

    http://answers.ea.com/t5/Battlefield-Hardline-Beta/Stuck-on-loading-screen-Freezes-as-soon-as-its-done-loading-FIX/m-p/2957508

    http://imgur.com/a/6KJBH#87BGUaE

    Replace "BF:H with PvZ" in your mind, and it works the same way.

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