Solved
one-sided voice chat
people can hear me, but i can't hear anyone. i have voice chat volume set to max (all other sounds in the game i can hear just fine) my mic is being picked up and i can talk to people when i turn...
solution: the game's main audio was being streamed to the right audio device, but somehow the voip was being played on a different audio device so i went ahead and disabled all of them but the one i want to be used, which fixed it!
