Forum Discussion

Anonymous's avatar
Anonymous
9 years ago

"Oops. Something went wrong. Please retry later."

I got this message when watching ads, then I had no gems rewarded. I have also tried on using different devices like Ipad, android phone but they were the same. I hope someone could find out the solu...
Anonymous's avatar
Anonymous
9 years ago
Hi Andy

I am using a Samsung Galaxy Note 5 running Android 6.0.1.

User id is The Yatch

Is there any other information you need?
goddessbunny42's avatar
goddessbunny42
9 years ago
Actually, this is happening to me right now:

Game: Plants vs. Zomies Heroes
Platform: Android
Android Version: Nougat 7.1.2

I get the Free Gems button on the main menu of the Heroes games, and then after the completion of the ad, I get the error as attached to this post. It started early this morning about 3 am-ish Eastern time.
  • Anonymous's avatar
    Anonymous
    9 years ago

    Before I could just earn gems by watching ads without problems. But just recently I get these "Oops"-messages too after watching an ad. Just yet I watched 5-6 ads which all resulted in me not getting my gems. This means that this problem is still not fixed, which is really a shame.

    • BPRDHB's avatar
      BPRDHB
      Hero (Retired)
      9 years ago

      Happened 5 times in a row for me this morning so stopped watching ads.  I can forgive 1-2 times out of 20 (sad that I accept this as the norm now), but when you lose 25% or greater, it's super

      frustrating.

      BPRD

      • BPRDHB's avatar
        BPRDHB
        Hero (Retired)
        9 years ago

        Up to 10 times today of watching ads, and not getting gem payout.  Tried restarting the app, waiting extended periods between views, made sure app was up to date, tried with cellular data instead of wifi.  Effing frustrating.  Must be trying to put a chokehold onto the hoarding of gems before S2 arrives.

        BPRD

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