Forum Discussion
When I load in to the hub, I am constantly looking downwards. Moving my mouse up does nothing except struggle to look up. When I invert the controls, I only look up and can't look down. I changed my mouse, as well as my computer mouse settings. Nothing has worked so far. This bug/glitch has prohibited me from playing the game at all, which is really bumming me out.
I have been having this issue since launch as well. I had tried all the solutions suggested here, and none of them worked
- EA_Blueberry6 years ago
Community Manager
Do you both have a wireless Xbox One controller your PC could be syncing to? There's a bluetooth setting on Windows 10 so I'm not sure if maybe that's picking up something to register as your controls.
- 6 years ago
None of the solutions have worked in fixing my game. I think it's a bug with the game itself. Still hasn't been fixed after a long time.
- EA_Blueberry6 years ago
Community Manager
Are you sure you're all properly shutting down Discord Overlay? Try uninstalling the program completely to see if that helps any bit so we can narrow down the root cause. Disabling Discord or using a different USB port did the trick here: https://answers.ea.com/t5/Technical-Issues/plant-vs-zombies-battle-for-neighborville-Looking-up-and-down/m-p/8197676#M1019
Also, check to see if you have any Windows Updates. Search "Windows Updates" in the search bar on your Windows taskbar.