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rocketcat7's avatar
rocketcat7
Not applicable
2 years ago

[PC] EA app/Steam - PvZ GW2 Anticheat Error After Launch

i wanted to try a mod for the first time on gw2 and when i opened it it told me this, file:///C:/ProgramData/eaanticheat/Crashdumps/PACKER_62544437_2620.dmp so I checked and searched it on my web bro...
EA_Shepard's avatar
EA_Shepard
Icon for Community Manager rankCommunity Manager
2 years ago

@Unify2456 Thank you. Will take a look at the file but I can see that the system does have an Intel GPU as well as an RTX 4050 Laptop GPU. Typically a black screen like that indicates the system is trying to use the dedicated GPU, not the RTX GPU.

Try first changing the dedicated GPU and see if that works

  1. Right-click on the desktop
  2. Select NVIDIA Control Panel
  3. Click Manage 3D Settings from the left menu
  4. Under the Global Settings tab, click the drop-down menu for Preferred graphics processor
  5. Select High-performance NVIDIA processor from the list
  6. Click Apply to save the changes

Also, check out the Set my Nvidia graphics card article.

Unify2456's avatar
Unify2456
Not applicable
2 years ago

@EA_Shepard  Hi so i actually did mess up and did not have my graphics drivers up to date but i have done that now and nothing has changed at all absolutely nothing does the exact same, all other games im playing work perfectly fine. I also did what you asked before or suggested double checked it was already set to that and i set the individual program too it as well in the nvidia control panel i have no idea what to do you need me to do another dxdiag or something just let me know. 

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