Forum Discussion
@NapsNapz_ I took a look at your file, and there are quite a few Windows errors, HDD errors, and system file errors causing quite a few issues.
What I would start with is a lot of updates to the system.
- Check for Windows Updates
- Run the System File Checker tool - Run a system scan for both Windows and your HDD
- Check for GPU updates - if the system is using the Intel chipset and you don't have a physical GPU, go to Intel's site and update what drivers are the most recent
- Run the Windows troubleshooting tools
- Change UAC Controls within Windows (change back once tested)
Then try the following once everything is up to date. This could be a simple system update/repair or a program blocking an online connection. You can get blocked in Windows when trying to access an online server versus just getting into the game.
- Put your device in a Clean Boot then launch the game
- Try the Game in different Compatibility settings
- Try Safe Mode with Networking
- Try a new Windows Account
@EA_Shepard It actually worked!!! I launched the game in clean boot and realized that the trouble maker here was a background app. Thanks a million, hope the zombies don't eat your brains!
- EA_Shepard1 year ago
Community Manager
@NapsNapz_ wrote:
@EA_Shepard It actually worked!!! I launched the game in clean boot and realized that the trouble maker here was a background app. Thanks a million, hope the zombies don't eat your brains!
Hey! That's great to hear!
- 1 year ago
heres my dxdiag im also having issues with the game:
- EA_Shepard1 year ago
Community Manager
- 1 year ago@EA_Shepard Yes, When i open the game it gives me a crash which closes the entire game completley and i dont know what to do.
- EA_Shepard1 year ago
Community Manager
Hey, @Drip66 Can you do me a solid and run a new DxDiag for me? I want to see some info on it.