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i have had the same issue. played the game last night and now it is not working.
it says to put in key.
thats already been done.
it says no internet...not true.
is there any fix to this???????
Hi,
the game does not start since changing from Origin to EA-App.
Now i have a complete new computer with Win11 and freshly installed the game via EA-App and it still does not start.
The Error is on german but it is something like "PVZ GotY can not be activated for this Origin Account on this computer"..
Then it provides a button for the serial number but pressing it says i have no internet Connection..
i added the game to the library via a complete new serial number for this game but still does not work.
As mentioned in another thread i delete the content of "C:\ProgramData\Electronic Arts\EA Services" and repaired the Game and restarted EA-APP but the problem persists..
Any additional ideas?
Kind regards
Roman
- EA_Cath11 months ago
Community Manager
Hey @killemall74 , this error has been investigated for a while, it's generalised and teams are looking into it. Sadly there isn't much we can do except waiting for a fix to be deployed ☹️
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