When I try to start Plants vs zombies, I always get the same error message. It says I haven't activated the game, even though I was able to play it normally on Origin. I also have some ingame time. Any way to fix this?
easy fix
game installed in other languages than EN?
it will ask for a product key
unistall it and reinstall in EN. no product key needed
Hi EA Team,
i have a same problem i come from Malaysia, my game version i choose english, try and try your provide the option for solve the problem, for this option is same like i go to find support, i have xbox game pass, so very lucky i no need purchase and become this problem and EA cannot fix it, i see many player is ask in this topic, so did your find out the pecfect way for fix this? actually i am so angry, because i ask support until end they say may be try ask xbox support can fix it, but until today i see this topic only i know your cannot fix it!
Community ManagerI'm having the same issue for over a month now. I've contacted EA support about it twice but no response! Did you ever get the problem resolved?
Community ManagerHi,
the game does not start since changing from Origin to EA-App.
Now i have a complete new computer with Win11 and freshly installed the game via EA-App and it still does not start.
The Error is on german but it is something like "PVZ GotY can not be activated for this Origin Account on this computer"..
Then it provides a button for the serial number but pressing it says i have no internet Connection..
i added the game to the library via a complete new serial number for this game but still does not work.
As mentioned in another thread i delete the content of "C:\ProgramData\Electronic Arts\EA Services" and repaired the Game and restarted EA-APP but the problem persists..
Any additional ideas?
Kind regards
Roman
Could someone please comment on the fact, the the Game STILL asks for an ORIGIN-Account although I've uninstalled and re-installed everything via the new and updated EA-App. I think this may be the root of the problem.
However, this issue has not been adressed at all....
help me
tried everything suggested here.
Still doesn't work.
I've lost my faith in this company long ago, but this is ludicrous....
