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Anonymous's avatar
Anonymous
10 years ago
Solved

Plants v Zombies DirectX error

DirectX function "GetDeviceRemovedReason" failed with dxgi_error_device_hung" ("The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.") GPU: "intel(R) HD Graphics Family" , Driver:8.15.0010.2279 1/08/2011 02:42:10

Keep getting this error whilst trying to open pvz garden warfare, have seen the error for nvidia graphics card but would like to know what to do for mine thanks =)

Ps: Game's been out for a while but cant seem to find a patch is there one?

  • Anonymous's avatar
    Anonymous
    10 years ago

    This game will not run correctly on any Intel video chip, and that is the only video device you have any driver for (five years old, admittedly).  The minimum GPU is a Geforce 8800 GT, and if you had ever maintained your Geforce Optima for operation, it is not measurably better than an Intel video chip!   You also have a very low speed GPU, equally below the minimum requirement. 

        Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics Family
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
      Driver Attributes: Final Retail
       Driver Date/Size: 1/8/2011 02:42:10, 7457280 bytes
            WHQL Logo'd: Yes
         Name: NVIDIA GeForce GT 525M    

         (No driver whatsoever for that)

    http://gpuboss.com/gpus/GeForce-GT-8800-vs-GeForce-GT-525M

    Plants vs. Zombies Garden Warfare

    Minimum:
        Required: Internet connection required to install and play
        DVD-ROM: N/A
        OS: Windows 7/8 64bit
        Processor: Intel Core 2 Duo @ 3.0 GHz
        RAM: At least 4GB RAM
        Video Card: NVIDIA 8800GT, AMD/ATI Radeon HD 5750
        Sound Card: DirectX 9.0c
        DirectX: 10.0+
        Hard Drive: 15 GB
        Input: Keyboard, Mouse or Dual Analog Gamepad

7 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago

    Ive made sure all my drivers are up to date and they are but I cant seem to find what im supposed to download for the AMD Catalyst Control Center.

    support.amd.com/en-us/download

    Tried downloading the top one

    Radeon™ R9 Fury, R9 300, and R7 300 Series
    and it wouldn't install however im pretty sure this isn't what im supposed to download so could you please give me the download website thanks !
     
    Sorry about this :/
  • Anonymous's avatar
    Anonymous
    10 years ago

    The link you named seems correct for a late model Radeon, all right.  I don't know why it wouldn't work if you have an R9 3xx series GPU, such as those you named.  There has been at least one patch, perhaps two.  It is unlike our CM to jump to a conclusion this way.   He thought that you had an nVIDIA Geforce GPU, although I didn't see anything pointing that way. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    10 years ago

    @DaiTwp123Can you post a link to your dxdiag? That way we can try to find the appropriate driver. Just so I understand, are you using a laptop or a desktop?

    How did the install fail, by the way? If there was an error message can you post exactly what it said?

    Thanks. 

  • Anonymous's avatar
    Anonymous
    10 years ago

      

     

    DirectX function "GetDeviceRemovedReason" failed with dxgi_error_device_hung" ("The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed.") GPU: "intel(R) HD Graphics Family" , Driver:8.15.0010.2279 1/08/2011 02:42:10 this is the error message

    I am using a laptop

    Thanks

  • Anonymous's avatar
    Anonymous
    10 years ago

    This game will not run correctly on any Intel video chip, and that is the only video device you have any driver for (five years old, admittedly).  The minimum GPU is a Geforce 8800 GT, and if you had ever maintained your Geforce Optima for operation, it is not measurably better than an Intel video chip!   You also have a very low speed GPU, equally below the minimum requirement. 

        Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz (8 CPUs), ~2.0GHz
    ---------------
    Display Devices
    ---------------
              Card name: Intel(R) HD Graphics Family
           Manufacturer: Intel Corporation
              Chip type: Intel(R) HD Graphics Family
      Driver Attributes: Final Retail
       Driver Date/Size: 1/8/2011 02:42:10, 7457280 bytes
            WHQL Logo'd: Yes
         Name: NVIDIA GeForce GT 525M    

         (No driver whatsoever for that)

    http://gpuboss.com/gpus/GeForce-GT-8800-vs-GeForce-GT-525M

    Plants vs. Zombies Garden Warfare

    Minimum:
        Required: Internet connection required to install and play
        DVD-ROM: N/A
        OS: Windows 7/8 64bit
        Processor: Intel Core 2 Duo @ 3.0 GHz
        RAM: At least 4GB RAM
        Video Card: NVIDIA 8800GT, AMD/ATI Radeon HD 5750
        Sound Card: DirectX 9.0c
        DirectX: 10.0+
        Hard Drive: 15 GB
        Input: Keyboard, Mouse or Dual Analog Gamepad

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