We just received this game today too. We have the same problem!
Microsoft is also investigating according to the Xbox Live Status plage: http://support.xbox.com/en-CA/xbox-live-status
"Xbox members, we understand that many of you are unable to complete in-game purchases or access some offers in the Xbox Store."
Community AdminNot yet.
You can also stay tuned to the follow article: http://help.ea.com/en/article/xbox-360-players-unable-to-make-in-game-purchases/
We will update it as soon as we have any news.
Cheers,
Nils
