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yoyogemer976's avatar
yoyogemer976
6 years ago
Solved

plants vs zombies battle for neighborville crashing when it is opened

when i open plants vs zombies battle for neighborville there is a black screen and then it crashes. does anyone know how to fix this?

i already tried deleteing my cache running it as an administrator and re installing the game

  • LamarLD's avatar
    LamarLD
    6 years ago
    @HexaTropgros Hey i fixed my problem guys! try starting origin as an adminstrator and then go to your gamefiles and open there the PVZBattleforNeighborville.exe as an adminstrator 🙂 I'm super happy that it worked i hope it does for you all too!

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  • Jonadoe90's avatar
    Jonadoe90
    6 years ago

    re it is either way it says i do somethig wrong

  • Jonadoe90's avatar
    Jonadoe90
    6 years ago
    @holger1405 also nothing changes when i move the file.Thank you for your help!!i cant wait to play pff..maybe i need a new CPU?
  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @BloodShed1221 

    Do you lunch Origin as an Administrator? If not try it. (Right click the Origin shortcut > Run as an Administrator.)

    There are newer drivers for both, the Intel and the AMD GPU for your notebook on the Dell website available.

    Install the Intel driver > reboot > install the AMD driver > reboot > test.

    @Jonadoe90 

    Your Windows user name is in ASCII letters?  If not create a new Windows user account (Administrator) use only ASCII letters in the username > reboot > log on to the new account > test.

    Do you lunch Origin as an Administrator? If not try it. (Right click the Origin shortcut > Run as an Administrator.)

    If that don't helps preform a clean boot and test the Game in clean boot mode.

  • Jonadoe90's avatar
    Jonadoe90
    6 years ago
    @holger1405 i finally find the solution...here are the steps... 1)i change windows language to English 2) i create new windows account with name of ASCII letters and with administrator permmision.3)i log in new account and run both origin and pvzbattleforneighburville.exe as administrator and it works perfectlly...if anyone needs help with it i can carry you!!
  • holger1405's avatar
    holger1405
    Hero+
    6 years ago

    @BloodShed1221 

    If you don't mind, I would like you to test this without setting the system to English.

    So, please create a new Windows user account (Administrator) use only ASCII letters.

    Reboot > log on the the new account > run Origin and the game as Administrator.

    Thanks in advance! 

  • Starfire696's avatar
    Starfire696
    6 years ago

    I am on Xbox one x and game now overheats when launched. Xbox s still works ok.

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