Forum Discussion

6 years ago

Solved

Plants vs Zombies battle for neighborville error directx

Product: Plants vs. Zombies: Battle for Neighborville Platform:PC Please specify your platform model. PC Please provide your Xbox gamertag or PSN ID. (Optional) In what game mode did the bug occ...

EA_David
6 years ago
Hey, I have heard a suggestion, but it involves some registry editing. This can be a bit daunting if you're not familiar with it, but hopefully it will help.

To start, type "regedit" into your Windows search, then right-click the Registry Editor App, and choose to Run as Administrator. You'll likely be given a prompt from Windows, choose Yes to this.

From here if you click File > Export, you can create a backup to fall back on just in case something unexpected happens. It'll probably be fine, but better to be safe than sorry.

For making the actual edit, you can go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers, right-click empty space below the listed keys and choose New > DWORD (32-bit) Value. Name this "TdrDelay"(with captial T&D). Double click this, click "decimal" for the base, and then 0 for the value.

You can now repeat this step with a New > DWORD (32-bit) Value. Name this one TdrLevel (again with matching capitals) double click it and this time click Decimal again and set it as a zero again.

Now please try a restart and let us know if anything changes.

EA_David

Community Admin

6 years ago

Hey, I have heard a suggestion, but it involves some registry editing. This can be a bit daunting if you're not familiar with it, but hopefully it will help.

To start, type "regedit" into your Windows search, then right-click the Registry Editor App, and choose to Run as Administrator. You'll likely be given a prompt from Windows, choose Yes to this.

From here if you click File > Export, you can create a backup to fall back on just in case something unexpected happens. It'll probably be fine, but better to be safe than sorry.

For making the actual edit, you can go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers, right-click empty space below the listed keys and choose New > DWORD (32-bit) Value. Name this "TdrDelay"(with captial T&D). Double click this, click "decimal" for the base, and then 0 for the value.

You can now repeat this step with a New > DWORD (32-bit) Value. Name this one TdrLevel (again with matching capitals) double click it and this time click Decimal again and set it as a zero again.

Now please try a restart and let us know if anything changes.

sudo_n0va
6 years ago
@EA_David I Greatly appreciate your work! Thank you very much!
Schnokoblade
6 years ago
mine keeps switching back to hexadecimal??
- theIockster
  4 years ago
  @Schnokoblade I have that same issue but i don't know if it's an actual problem.
5ionnach
5 years ago
@EA_David it didn't work for me. Is there maybe a video or some pictures for extra clarity.
- 5ionnach
  5 years ago
  @5ionnach it didn't work bc i restarted the game, not my computer. It works now. thank you so much!!
awesomeasians
5 years ago
@EA_Davidi dont really get this can u help do you think you could make a video or something i really want to play
thepoyuu
2 years ago
still happening to me
- DubXombiE
  Newcomer
  3 months ago
  I know I might be late to the party, but this was happening to me just a few minutes ago. I was able to play it just fine when the game first came to Gamepass on PC but now it has constant issues.
  The thing that fixed it for me was to set the game to DX12 >>> then go HERE to download the EA AntiCheat and run that >>> Then open EA launcher and repair the game.
  DX12 works fine for me, now.