When was FPS boost added to this game? I ask this in this topic because I am wondering if the Series X software enhancements are causing this. I am experiencing the load time increase as well.
Community ManagerIt's possible these are related. FPS boost was recently added. Can you try disabling it in the settings? This is turned on by default. Here are those steps:
Let me know what happens. Thank you.
I am having the same issue as the others on this thread - worse load time on my Series X than on my old One S.. Xbox Series X, no external HD connected, and I don't have a 120Hz TV so the FPS boost option isn't selected or available.
Community ManagerHi, everyone. I've raised this as an issue to our team here. When I have new information, I'll post an update. If anyone has anything new to add, please do so in this thread and I'll make sure it gets passed on. Thanks!
Except for the washed out colors, it's been the same here. Also, the time it takes to zone into a game mode is a lot longer, too. I'm still not quite ready to do a factory reset yet though. As long as I can play the game, I guess I'll deal with it.
The fact that the city hall (in the backyard) is closed for a long time (currently, 3 weeks) is a bigger aggravation. Blocking access to the bird in there keeps me away, because I cap out at 200 stars and can't convert them to rainbow stars until the building opens. I'm at the point in my GW2 career that I'm playing to try to get all the items in sticker packs, so not being able to do this kills my reason to play.
Also, thanks to EA_Aljo for your attention to the issues on a game that's not exactly a flagship game anymore.
It's much appreciated.
Okay! The city hall opened today, so headed there first thing and converted all my regular stars to rainbow stars. So now I head into the quest board stuff, starting with 4 out of 200 stars to get. Did all 10 of the star reward quests and did not notice til they were done that I wasn't credited with ANY rewards for all the star quests. Game owes me 30 regular stars that I'll never likely get.
All the things broken are really starting to make me not even want to play this game anymore.
Just jumping in on this, I got game pass and my Son wanted to try this game. A brand new Xbox series X and the load time on this games is shockingly bad!
We are in July now so looks like you gave up trying to fix this. Typical EA.
I believe this is a game bug, as it's happened to me several times.
Whenever the town hall opens and you sell a bunch of regular stars (for rainbow stars), you don't usually get credit for quest rewards immediately after. The only way I've been able to fix it, is to quit the game after trading your stars and before doing quests. Then you get the rewards as you should. I don't know how many star rewards I've lost due to this bug. Now that I've figured out how to reproduce it, I just make sure to relog into the game after selling.
Hi, I just noticed that the topic of the extremely long initial load time was supposed to be brought up with an internal team of some sort at EA, and I was just wondering if this problem was currently being addressed. Is there an update on this subject, now, several months later?
Judging by the release of the 120 FPS Xbox Series S & X update being released in April 2021, and the initial post in this thread being dated the same month, they are likely related.
I too, have attempted all the suggested ideas to resolve this issue within this thread.
I'd love to see this issue resolved.
Community ManagerI'm looking into this further. It could take some time though. I'm not sure exactly when I'll have a response, but will report back as soon as I do.
Community ManagerHello, everyone. I need to get some timestamps from the last time you experienced this. Would it be possible to try playing again and respond here with a time that happened? Thanks!
I just found this thread after a month of waiting for it to get better. Just bought this game last month and have a new Xbox Series X. This game has terrible load times. I have 5 other games and this load time is 5+ minutes. When my boys get into game and open split screen, it is another 3 mins load time.
happened Saturday 9/24 @ 3pm pacific and again 9/25 at 6:30 pm pacific. I have not noticed a difference based on time of day. Always the same delayed load time.
thanks
Community ManagerHello, everyone.
We have not been able to reproduce this issue here. If you have any additional information, please update this thread with it. If you happen to have any video, that may help as well.
You want video of what? It sitting at the load screen for all eternity? I’m in the same boat as all the others here, new Series X, and 2 boys who drive me up the wall asking why it takes so long to load their new game.
Community ManagerI know it sounds like a weird request, but it's possible this could help us reproduce this issue.
As a test, could you try connecting to a wireless hotspot and let me know if you still experience this?
I'm having exactly the same issue, the initial load into the game is approx 3-5 minutes load. I'm on a Series X, and I've also tried with the exact same issue using the Xbox GamePass Ultimate Game stream feature from my PC to a cloud xbox. So its not an issue with my internet or hardware.
Community ManagerHello, everyone. At this time, we're aware of this issue, but I don't have any new details on a resolution. If we have an update, there will be an announcement on our official channels.
Just wanted to confirm that it's happening for me as well. My son just installed Plants VS Zombies and the load times are so long I thought something was wrong with my connection. However, all other games are fine, and I've done all the recommended troubleshooting like power cycling etc.
