PLAY button is not working
Escalation - as previously reported, PLAY button is not working in order to start multiplayer battles. Have deleted app from ipad and reloaded with no change to fault. Fix needed ASAP
Forum Discussion
EA_Cath
Community Manager
Community ManagerHey ishtar2018 , I'm not always online, so there will always be a delay between replies 😅
Are there other steps listed here that you haven't tried? If so, could you tell me what model and model version you are playing on?
iPadOS 26.6.2 iPad Mini A17 Pro.
Installed and synced profile on iPhone 16 (1st time, as no games played on phone), with same fault - therefore assume fault is with profile. Initial fault commenced after 15 day streak daily login rewards attempted to claim, played advert instead, so I restarted game. Then PLAY button stopped working.
FFS! I’ve been playing this game for eight years and now no help to fix the fault! ESCALATE this to someone (level 2 or 3 tech) that can actually solve it!!
- EA_Cath
Hey ishtar2018 sorry for the late reply and thank you for all the info. I'll dig in and let the teams know.
It’s been a bloody week now… how about some feedback or better yet, the FIX!!
