Please update your Intel driver (crash before and after updates)
Hello, I keep getting messages telling me to update my intel driver, I've updated both my intel and amd video drivers to their latest versions, yet it keeps giving me the same msg, then when I launch the game it crashes, regardless of the drivers installed, here are screenshots of the msg's.
The first error, prior to updating
The second error, after updating to the most recent drivers
The crash message and how it looks on my screen
Any help would be greatly appreciated, but, if I can't get this to work at all, I'll be seeking a refund/reversal of charges, though I'd 'really' like this game to work as it's all my 3 year old son has been able to talk about for weeks now.
Thank you,
-Steven H.
Well, I eventually got it to work. I went up to windows 10, to no avail, and the graphics drivers in win 10 was killing my Ark performance. So, I went down to Windows 8 and did a factory reset. In windows 8, (not 8.1), with Intel driver 9.17.10.2867 and AMD Radeon HD 8730m Driver 9.0.12.0 I can now get the game to load all the way through and connect to the servers.
The problem now arises that it's not normally recognizing my keyboard/mouse. I've gotten it to recognize them twice now by following the nvidia steps from another thread, but it's finicky about taking and only actually works some of the time, then when the game is closed I have to start it all over again. This seems like such a wide spread and prolific problem that it's seeming like a glaring hole in the coding rather than just a few isolated incidences.
UPDATE: Keyboard/Mouse fix: After posting the above, I discovered that with those drivers, I could get it to recognize my mouse/keyboard by alt tabing out, and going to my device manager. at that point I double click my AMD Radeon under the Display Adapters tab. For some reason, that works, the game then recognizes my mouse/keyboard from then on. Problem solved, it is a SOFTWARE problem.
