Forum Discussion
Hi there, thanks for the reply. I do have a dedicated NVIDIA GTX870m graphic card on this laptop. I have already tried the NVIDIA control pannel setting and even wiped off the intel and NVIDIA driver and reinstalled them but the error window is still there. I can log into the game all good but I just cant use my keyboard and mouse. I noticed that in one former post which is also about this matter, someone said it may be related to the MSI laptop specifically. I am not sure about that now but I will keep trying to find out what is wrong here. Thanks again for your reply and help!
I have just found one solution to handle the disabled keyboard and mouse even though the error window still pops up which i ignored.
Here is the link of the solution:
The game works well now but I will keep looking into the error window thing. Thanks for the replies and help. Cheers! 🙂
- EA_Andy10 years ago
EA Staff (Retired)
Thanks for the update @zephyr4u27
That's my fault for missing the Nvidia part of your initial post, I knew I'd missed something as @WootCandy is always on the ball.
It's still strange why the dxdiag shows the intel chip but as long as everything is working I'm happy 🙂 Let us know if you find out anything more about the error report, would be good to know if it's something specific to the laptop.
Thanks,
- Andy -
- 8 years ago
Yes, that method is working too.
I've found another one.
start game
when it loaded and not respond
alt+tab to desktop
mouse right click and refresh or just simple hit F5 for refresh (probably will see a blink that things refereshed, maybe game window get orange too, showing it get inputs too)
back to game
it should be okay 🙂