Forum Discussion
@EA_Andy -
This is the second post recently from someone having trouble buying coins. I would guess it's a simple problem, but I don't know the solution.
Pandareno1999 thanks for the reply. Maybe someone else knows? I tried contacting EA by phone and chat, but it didn't work. I take it they're not available 24/7? Isn't there any way to buy coins without having a promo code? Or should the page function without one if you just don't fill in the promo code box?
- 8 years ago
I'm sorry to hear that you are having this difficulty. I've never had this problem myself ( I play on Ps4, and when Sims 3 tried to install origin on my pc with each xpac, I clicked no. : P I don't like steam/origin/whatever microsoft did during fable 3 that didn't last)
I wish I could help. Is there any alternate route to buying your packs? Shoot, I'd be outraged if it wouldn't let me use my coins to buy packs. Are you pressing a purchase coins button instead of a purchase pack button? <_> Argh lol
- ApprovedAnonymous8 years ago
Ziago J thanks for the reply. If I could find a way to buy the coins with a plain old debit card or paypal, I would do it. But when I click submit (there's only the one button), it just sits there; nothing happens. Why would a company make it so hard to give them money?
- 8 years ago
I remember when Fable 3 Came out on X-Box Marketplace? (I dunno if you know about this)... They were so assured (Microsoft was) that they could be a Steam Style prorietor of game content, that when they decided to buckle... nobody could even purchase Fable 3 anymore.
When I saw Origin on Sims 3, I felt it was the same thing. Since Origin is still going... I ponder. I wish there wouldn't be little clunks and crud like an impass through a purchase. =/ I don't think it's EA's fault entirely... maintaining a server for something isn't really an easy deal. While it seems simplistic enough (To just host a server on a computer and reset the computer every day), it doesn't work like that for big companies.
But when you're a big mult-million or even billion dollar company, you might overlook things like your content hosting third party service like Origin. I do not claim to understand the workings of the business world, but an oversight such as faulty maintenance on such a thing could very well be the cause of this. =/ And if it's causing a defecit in sales well... I'd reprimand the one in charge of the whole division and force him to ensure cards get charged everyday with no error darn it.