PVZ BFN Maxed Out Characters[new]

Hey everyone. A hacker banned my PvZ: BfN account on PC.  All of my characters are like level 2 million and all of my stats are super high now, and I have trouble even loading into the game, and I cannot join multiplayer. I am stuck on this loading screen (see attached picture) when I even try and go into the game, won't even let me into backyard(Giddy Park), and then goes back to the "connecting to the ea server "page.  

This “glitch” is the ban tool hackers have been using to ban other normal players from playing PVZ Bfn and PVZ GW2. Apparently EA devs have been on this for months and they unbanned affected people around late 2023 in PVZ GW2, but more people have been banned like me. Can you tell the team that is trying to “fix” the PvZ GW2 banning problem to unban people in PVZ Bfn as well? As I said, anyone who has the tool can ban anyone they like via Cheat Engine.    Recently, more cheaters have appeared in PVZ BFN online games, and some players were also banned using similar stats exploits compared to the previous GW2 situation. I have seen reports of a similar occurrence as of yet, and I hope the unban waves you do in GW2 can apply to Bfn as well.      

 So I appeal to you all here for a solution. Thank you in advance.