Forum Discussion
Hi @Smoolyman Can we try the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game
Me too i bougth my brother pvz garden warfare2 deluxe from steam cause it was on sale but after i download and tried to open it, it said there's problem with your game's setup. please reinstall your game and i reinstalled 4 times but its still saying this there's problem with your game's setup. please reinstall your game someone help me?
- EA_Illium3 years ago
EA Staff (Retired)
- 3 years ago
The game is still refusing to open, please could we get a proper fix on this issue? People are buying the game on sale and are unable to play...
- EA_Illium3 years ago
EA Staff (Retired)
Hi @CritikzShot Thanks for the update, Would it be possible to get a few more bits of information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
Cheers!