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Is your son on a child account? If so, his online access may be restricted: https://help.ea.com/en-us/help/account/online-access-for-child-accounts/
So I'm understanding correctly, you see each other as friends outside the game without issue? If so, can you both try restarting with Clean Boots, then try again?
https://help.ea.com/en-au/help/faq/how-to-clean-boot-your-pc/
As a temporary workaround, if you both queue at the same time for a match, do you get into the same one?
The reboot does somehow resolve the problem and able to invite and to play. Many thanks for suggestion and a reply.
- EA_David7 years ago
Community Admin
Thanks for the update. There may be a conflict with overlay software, such as Discord. You can try enabling any overlays you have as a test to see if that's a factor.
 
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