Forum Discussion

Rising Newcomer

3 months ago

Solved

PVZ Heroes - No match found

You can‘t play online if your phone isn‘t in english. This bug has existed for years and it kept me and probably many others from playing the game. So just fix it please. Idk if ea hasn’t known abo...

android

ios

EA_Claus
31 days ago
[Reply highlighted by the CM. The issue's not considered resolved. EA_Claus]

Hello everyone,

I've gathered several recent reports here, regarding a "No match found" error when attempting to play both casual and ranked multiplayer matches, unless your device's language is set to English (US).

Thank you for bringing this to our attention.

Please send me your Player ID via private message. You can find it in-game at the bottom of the screen, after tapping the gear-shaped icon to open the Settings.

In the meantime, please try our troubleshooting steps for Android devices here and iOS devices here, also continue changing your device language to English (US) to check if you can find opponents afterward. It will help us confirm whether the issue only occurs when using a device language other than English (US).

It may also be helpful to know what kind of device you're using to play, specifically the brand, model, operating system, and the language you set it to.