PVZ:BFN account ban loophole

A malicious hacker manipulated my game level to two million using Cheat Engine, resulting in persistent loading screen issues and subsequent failure to connect to EA servers. The hacker exploited our IDs through their scripts, artificially inflating our levels beyond the game's processing capacity, which caused the system to freeze at the loading interface. This persistent technical issue has significantly impacted my gaming experience, and I am seeking potential solutions to resolve this matter.