PVZGW2

My account was compromised by a hacker‑used exploit in a public lobby of Plants vs Zombies: Garden Warfare 2.

All my characters have been locked at level 46, which stops me from accessing online multiplayer.

I have never used any cheats. This issue has lasted for two months, and I cannot play the game properly.

Please reset my cloud‑save data and repair my account as soon as possible.