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JimFubar's avatar
JimFubar
8 years ago

Re: (actual) lag

This is not "solved".

I took my Laptop to my girlfriend's aparment, she has a different Provider(more bandwith), different Router (newer, 5GHz band capable). Still lagging a LOT.
This is very very likely a software problem an EAs side.

UO Trace done in my girlfriends apartment: 

Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
* Unknown Host * 192.168.2.1 1 33ms 15ms 1% 113 / 115 1ms / 307ms
dslb-188-102-048-001.188.102.pool188.102.48.1 2 11ms 12ms 4% 110 / 115 7ms / 313ms
* Unknown Host * 188.111.206.214 3 16ms 17ms 0% 114 / 115 7ms / 312ms
* Unknown Host * 0.0.0.0 4 0ms
* Unknown Host * 92.79.212.137 5 23ms 11ms 5% 109 / 115 9ms / 32ms
* Unknown Host * 145.254.2.191 6 23ms 28ms 2% 112 / 115 19ms / 325ms
* Unknown Host * 145.254.2.191 7 31ms 24ms 2% 112 / 115 20ms / 226ms
akamai.prolexic.com 80.81.193.70 8 23ms 24ms 6% 108 / 115 20ms / 123ms
a72-52-48-200.deploy.static.akama72.52.48.200 9 21ms 36ms 2% 112 / 115 20ms / 352ms
a72-52-48-205.deploy.static.akama72.52.48.205 10 25ms 28ms 3% 111 / 115 20ms / 325ms
* Unknown Host * 93.191.173.3 11 157ms 100% 0 / 115
a209-200-168-132.deploy.static.ak209.200.168.132 12 100ms 105ms 2% 112 / 115 99ms / 412ms
* Unknown Host * 159.153.92.10 13 108ms 112ms 1% 113 / 115 107ms / 413ms
* Unknown Host * 159.153.93.6 14 107ms 100% 0 / 115
* Unknown Host * 159.153.225.67 15 108ms 110ms 2% 112 / 115 105ms / 408ms
fert01-eqx-iad.ea.com 159.153.226.65 16 106ms 100% 0 / 114

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    8 years ago

    @JimFubar That UO Trace also has serious issues. If you look at it you can see that you have % packet loss of 1%, 4%, 5%, 2%,2% and so on. You have it on almost every hop there which points to a serious issue. If you take a look at the Ping best/worst you will see that you have a huge difference between best/worst. Anything over a 100ms difference means that you have connection issues and on that UO Trace you have 1ms / 307ms, 7ms / 313ms, 20ms / 352ms, 99ms / 412ms, 20ms / 226ms and so on.


    You will need to speak with the ISP and show them that UO Trace so that they can help you improve the connection. 

  • K1fK3v's avatar
    K1fK3v
    8 years ago

    Hi

    you probably also have an E480/E580?

    The Problem is the wifi card. Couldn't find a way to fix it, so i am using a USB wifi dongle.

    Did you find a solution for that problem?

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