Re: Cannot create an account due to being under age

Given the whole import friends under Origin doesnt work anymore - any other workarounds on this to allow our son to play the game given to him for his birthday?

Cheers,

Brad

Solved it!!!     I feel your pain everyone!!  I spent no less than 5 days working on this for my son, who since buying the $50 live membership was losing days since.

Heres the recap:

1. First I couldn't connect to PSN, my parent account or son's sub account
2. Went online and reset all passwords, this seemed to work and we got that far
3. Couldn't then connect to any EA server, just got not available at this time, etc
4. Spent hours on phone w/ EA telling me to download FIFA demo, start playing it to link the PSN account to EA account
5. Do not do that...waste of time.
6. Logged on to Origin.com, made sure the emails were the same for psn and EA origin account...
7. that all turned out to be a waste of time
8. Here's finally the fix:
9. Get a short ethernet cable if and hardwire your ps4 to your router, you should have one laying around, if not get one...this made all the difference.   Even though my wifi was +45mbs as I tested w an app on my phone and I was in denial about my signal strength, as soon as I did this my parent account could access EA, but still not my sons
10. after my parent account was able to login, I was still getting "account doesn't meet min requirements" for my sub-account
11. forget that sub account
12. make a new sub account under parental controls on your parent account on the ps4, make sure you make the age OLDER than 13!!!  this was the issue here
13. using the new sub account, access an EA game, it will prompt you to make an EA account

Well after 5 days thats what I recall got me past this nightmare, I was about to give up..one thing I learned is EA support is useless

I'm utterly amazed how complicated it was to get PVZ GW2 split-screen game working together with my son (aged 10) online!

After several hours, lots of different trial and error attempts, I finally got it to work. Here's how:

- Create a sub-account on the PS4 with the age of 14 years. I did this on the page https://account.sonyentertainmentnetwork.com and had to use a unique email-address for the sub-account.

- Add the sub-account on the PS4, with all the verification processes involved.

- Start PVZ GW2 with my parent-account (which also logs in to EA with my account).

- Go to the split screen-option in the game and choose the sub-account as Player 2 (you might have to activate the second handcontrol with the sub-account first).

- Now *create* a new EA-account/ID for the sub-account (trying to use a pre-created account here refused to work). You have to verify this action with your EA account-password as well as clicking a verification-link sent to your email-address accociated with your EA-account.

Be sure to note down the account details because you will probably need to enter them again someday.

I'll write it here because here's where you're sent when googling this issue.

I'm horrified that the 'work around' suggested both here and from EA "support" required to play a game that is rated below my son's age requires that we create an entirely new PSN subaccount and commit fraud in providing the information.