Re: Issue installing Plants Vs. Zombies Garden Warfare 2 - Frosty Deluxe Edition fo
Waiting on PS customer service chat. Not expecting any joy.
Forum Discussion
13 Replies
After following all the advice from the PS agent, I'm now sitting on the moon base z download tutorial waiting forever for the game to finish re-downloading. I swear, if I lose any other content that I already paid for, I'm going to lose it.
I'm so angry now that I went against my principles and better judgement and tried to buy this upgrade.
Glad I didn't buy this stuff....and stay out of trouble.
After waiting almost three hours for the game to finish downloading again, I have fortunately not lost any previous paid upgrades, and can confirm that it is a waste of time following PS's advice on this issue, except that I suppose should one seek a refund they must show that they tried these fixes. I will likely choose to just eat the $10 rather than jump through whatever ridiculous hoops paypal will expect me to before they issue a refund.
I'm really upset about this, it's been I think four days since I asked for input on this topic from the community management. Not that I blame them, they of course are just waiting for their bosses to tell them what to say, and said bosses are no doubt currently a bit preoccupied with other more pressing corporate issues...
Can't they at least just remove it from the damned mailbox so no one else is put through this?
Try to message Shaun Laker via twitter.
Thanks buddy, it's certainly worth a try!
@Girorosan wrote:
Don't have twitter darn :/It takes all of about 30 seconds to register an account.
Shaun already responded to me, and I believe he will be able to fix this issue for me on Monday. I wish you luck!
- Xbox One user here and I also didn't receive anything after purchasing the Frosty Deluxe Edition upgrade. I have tried to completely uninstall and reinstall the game with the add on but to no avail. I paid 12 Canadian dollars for this upgrade so it's not exactly a pittance. I actually stopped playing this game for a while but was suckered back in by the sale price for the upgrade. Now I wish I had used the 12 dollars and towards the Resident Evil DLC.
- I have three accounts for my kids, only one account is not allowing for add on of content. I have bought the zombies pack and the frosty pack neither are able to get the content I paid for. The other two accounts have. Have reset the system and waited. Out $20, guess I will ask for refund and be unable to download any content to this one profile. Never had anything like this happen.
