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Anonymous's avatar
Anonymous
10 years ago
Approved

Re: Keyboard not responding in GW2.

Ok, it worked for me. My laptop uses AMD instead of NIVIDIA, and what I did was exactly the same. I went to AMD control panel and put in use the game using AMD and it worked. I also told a lot people about this and they accepted my solution. 

http://answers.ea.com/t5/Bugs-Issues/mouse/m-p/5182997#U5182997

Hope it works for you!! 

18 Replies

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I updated the Intel and Nvdia Driver. Set the Nvdia as global standard aswell as for every applicaition of PvZGW2 i could find.
    Sadly GW2 isnt shown in my Nvdia Experience. Could my Dxdiag or something like that help anyone.
    Thanks for the time in advance

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Try this: right click on the desktop and go into nvidia control panel. From there go to manage 3D settings tab and change both the global and program settings. In the programs drop down choose PvZ and under that change the preferred graphics processor from auto to high performance gpu and hit apply. I think NIVIDIA is still not using itself to open the game..... If this still doesn't work sorry i cannot help. But good luck!! 

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Ohhhhh my Gosh... Okay. Dont change the program settings. Just the global.
    I just swapped the whole Applications back to Global Settings and tada.. .it finally works.

    Im so thankful for your time mate. Take all my XP and the knowledge that you made someone really really happy

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Nevermind. Shut it down. Opened again. Stopped working. 2 hours of fun though

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Hi, IDRCSFAM--I'm glad you got it working briefly, as that gives hope we can find a more permanent solution for you.  It does seem to be related to your PC defaulting back to Intel graphics.  Can you please PM me your DXDIAG and we'll see what we can do.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    My PM account permission issue is being investigated now - weird! 

    So tsangtselai's solution should work.  Put plainly:

    1.  Right click on your desktop.
    2. Select “Nvidia control panel” 
    3. Select “Manage 3D Settings” from the option in the left-hand panel
    4. Select "Plants vs. Zombies: Garden Warfare 2"; if PvZ:GW2 is not in the list, select the "Add" button, and choose PvZ: GW2 from the list that will appear.
    5. Select "Nvidia Graphics card" under "Preferred graphics processor" in place of "auto-select" (see attached screenshot)
    6. Hit "Apply"

    Make sure these settings save, because they need to be set like this when you load the game.  Let me know if this helps!

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Ehhm isnt that what everyone else wanted me to do? (Edit: Thats what you said)
    Set it yesterday evening on that. Can apply some pictures if im simply stupid or thats not the solution.

    http://www.upload-pictures.de/bild.php/95931,system1DRI0F.png

    http://www.upload-pictures.de/bild.php/95932,system209TQM.png

    Im German but the beautiful word "Hochleistungsprozessor" means High-preformance processor

    I hope links of the pictures are okay. No idea how to insert them.

    Edit #2: Is the Intro video skipable? It was a pleasure to watch but im a little anoyed to be forced to watch it.

    Would safe me some trying time

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Yep, I just wanted to provide detailed steps to make sure everything was done correctly.

    - With your settings applied like that, try restarting your PC, then booting the game.  

    Also, question:  you said that you got it to work briefly--did it suddenly stop working while you were playing?  Or did you quit playing, then start the game again only to have it not work?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Rebooted. Still not working. 

    Funny thing is, it suddenly worked. I wasnt sure if i had to watch the first cutscene and the intro.

    When in sunflower i always alt + tabbed out of the game and tryed some options. And suddenly it worked.

    Then i solo played a bit and wanted to try a Multiplayer game. Came in a empty room and pressed Leave game
    (I thought it meant the Multiplayer Game, noticed the terrible mistake afterwards)
    Started it again  without changing any of my settings. Same problem as earlier

    At least i now can watch my Grunt staring at the Zombie questboard.

    One thing i noticed though is: Yesterday my Driver wasnt updated and it auto changed the global settings back all the time
    Everytime i tabbed out of the Options back in the game. The Application was blinking everytime it changed something

    Now it is still blinking when i change something and tab in and out. But the Options stay the same

    Sorry if my English isnt that well right now but im kinda tired 🙂

    Edit: Please tell me if  the first cutscenes are skipable

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I've forwarded your dxdiag on to get it investigated.  In the meantime I suggest trying to find settings that work now that it's not automatically reverting back to default, as it was doing yesterday.

    Try not alt-tabbing at all after launching the game--just wait for it to load, to see if it will help.  I will try to get back to you as quickly as possible tomorrow--I have to leave the office now, sorry!

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    On last information before i go to sleep aswell.

    I can move my mouse courser as long as im not in the backyard.

    Kinda strange aswell

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    This solved my problem 100%. I have MSI AlL in One Gaming with intel HD4600 and NVidia 860m. Instead of giving the high performance gpu to the app directly I have set to use high performance at all times.

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Im pretty sure i tryed every possible option ingame and before the game.

    I even have the same combo. If anyone hears anything new i would appreciate it.

    And again the question... is it possible to skip the intro movie?

    I watched it like 50 times now. Starts to getting anoying. 

    *singing* Highway to the Danger Zone
    Ride into the Danger Zone


  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    The intro video should be skippable (a mouse click, for instance, should skip it).

    Are you running the game in full screen or windowed mode?

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    Full screen

    Edit: I just found a way to reproduce what i did. I just alt + tab out. Right click on my desktop. Then the Computer lags for about 1 sec.
    Then i pull my mouse up and click into the small PVZGW2 window... i can use everything. Strange fix for me. But it works.
    I reproduced it about 3 times now with perfect timing. Idc about any fix. It works. I did it. Im happy. Thanks anyway for all of your solutions.

    Edit#2: If anybody got the same problem as me. Im happy to provide a video tutorial or stuff like that. Just pm me

  • Anonymous's avatar
    Anonymous
    10 years ago
    Approved

    I'll pass this along to those investigating; hopefully we can get you a proper solution.  In the meantime, I am happy you're able to play!

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    We are experiencing the same problem on a Asus laptop with Intel and Nvidia GPU. Tried all the suggested tricks, and also got it to work briefly, but not anymore. A stable fix is greatly appreciated.

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