Re: [Old Report] purchases not going through on bfn

@Ralamex,

You're very welcome, glad to hear it worked out for you! 

And thank you for the XP, much appreciated 🙂

- iluminate

I'm having the same issue, I bought the season's eatingz dlc and it's not showing up in game when I go to Rux.  I'm playing on PC Origin.

Hey @rulsis

Can you click on the Battle for Neighborville tile in Origin, go to the Extra Content tab, and make sure the upgrade is installed?

Thanks 🙂

- iluminate

Yep, it says "Unlocked".

@rulsis

Can you try right clicking the game tile, and Repair the game files and see if that works for you?

Have you also tried doing a fresh uninstall/reinstall of the game?

If these steps don't work, I would recommend getting in contact with Support to see if there's something wrong with the Content/Account.

You can contact them here: https://help.ea.com/en/contact-us/

Thanks 🙂

- iluminate

I am having this problem as well. I bought the Seasons Eatingz upgrade and it said that it gave it to me when it never showed up or even gave me the products that I bought. I play on PS4 and it won't let me get the thing that I bought. PLZ help me!! 

@TheDomiNATEr2,

Check your Add-Ons for Battle for Neighborville and make sure the Seasons Eatingz content is installed.

Also, try restoring the game licenses:

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so, and turn it back on.

Thanks 🙂

- iluminate

I need help i brought the 2700 rainbow stars booster and its not showing up ingame plz help I'm on ps4

Hey @keyonzachery

I answered your other Post here:

https://answers.ea.com/t5/Technical-Issues/Help/m-p/8882941#M4780

Thanks 🙂

- iluminate

Hey I’m having the same problem but it says I have it downloaded and I restored the license restarted the console still nothing I want my money back! 

Hey @zAliy0_,

Sorry to hear you're experiencing this.

If you would like to request a refund, I would recommend getting in contact with Support.

https://help.ea.com/en/contact-us/

Unfortunately we cannot handle these situations here on the Forums. 

I hope this gets resolved for you.

Thanks 🙂

- iluminate

Hello, I bought the deluxe edition upgrade and downloaded it on xbox. I went back into the game and restarted my xbox several times. Do you potentially have a solution for this?