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Anonymous's avatar
Anonymous
9 years ago

Re: Purchase Fulfillment failed / no purchase possible / issue purchasing

Hi @EA_Zoe,

thanks again for your helpful reply.

If the EA-Account is another name for the Origin-Account, they match. If not then I do not own an Origin-Account.

I deleted the game, reinstalled it and signed in. It works again!

Thank you Zoe, I appreciate your help!

Kind regards

B4dM4Xx

2 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Glad to hear it worked @B4dM4Xx!  

    (And you're right the EA and Origin account are the same thing.  "EA account" is the new name - I'm being a hipster by calling it Origin still. :P)

    Come back to AHQ if you have more questions in the future.

  • DerpyPerson117's avatar
    DerpyPerson117
    9 years ago

    I had this same problem, only I didn't link an EA account with my game.  Is there any other solution you can think of?  I have tried the solutions I've been given, besides deleting the data.

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