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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
7 years ago

Re: PvZ 1 on mobile won't restore purchases.

@NoctisSicarius66 Did you have your game linked or were you playing on a guest account? 

If so the best thing to do is speak with our live support to see what can be done.  

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat

2 Replies

  • The game doesn't ask you to link with your origin account. I might be linked on google play but otherwise no.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @NoctisSicarius66 If the account was unlinked and you were playing on a guest account then  you will need to speak with live support. 

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