EA Staff (Retired)Thanks for the reports @pandareno1999 @Screion @oyskog @Joker808_esq @Triage225
I'll send this onto the team so they can review. If you could confirm the following information it would be a great help:
- Platform
- Persona (Gamertag, PSN ID, Origin ID)
- Timestamp for when this last happened*
The timestamp needs to be recent and as accurate as possible. The best way to get this is to log in again when you see this post, when you get the issue of not being able to select a character record the time, date and your timezone and let us know.
Thanks,
- Andy -
I*ll got this again after many tries. The other cases I was a Zombie as the previous character before quiting the game I end up becoming a Plant in the Plant HQ without any character selection menu.
But this time at startup I got to the Zombie character I was playing before quiting the game in the Character Select menu. I couldn't chose any Zombie though but when switching to any plant that was accepted.
Platform: PC
Origin ID: oyskog
Timestamp: 11:03 CEST at 3rd of June 2017
Got another case at 16:36 almost 16:37 CEST at 3rd June 2017.
Platform: PC
Origin-ID: oyskog
Got another case at 19:01 CEST at 8th June 2017.
Platform: PC
Origin-ID: oyskog
This time however I didn't pick the plant in the character Select screen but switch character twice resulting in choosing the last played Zombie.
Right now at 10.36 CEST.
I didn't have it for a while, but today the issue has returned for me.
I am on Origin and my user name is my user name here.
same issue for me too..
i'm playing on PC (origin)
ID: --FR4K4----59--
since today for me (i have do a comeback today.. so can't help on that) , the issue occurs 100% of the time i launch the game, i am put directly on a "character selection page", i need to switch team to go into the HUB or the game don't let me go in.
really strange bug 🙂
bye ++
2.25 CEST
one thing to add is, at least for me, that issue occurs always when i jump in with a zombie, never happend if i am on the plant side
