Hey @Paytok
Sorry to hear about this.
Can I ask what Platform you're playing on?
When you plug in and/or add another Controller, is she holding down the X button(Xbox) or the Square button(PS4) to join?
Thanks 🙂
- iluminate
Hello @iluminatethesky , I'm on xbox, and yes we holding down the X button and immediately after it brings up that error. We have even tried in offline mode, and tried making a private match and still no luck :
Hey @Paytok
Thanks for the heads up.
Can you try clearing your MAC Address, and doing a hard reset on your Console?
Go to Settings, Network, Advanced Settings, Alternate MAC Address, and Clear. Then fully turn off your Console for 30 seconds or so, and turn it back on.
Also, can you highlight Battle for Neighborville on the Home Screen, go to Manage Game, and make sure everything is up to date?
Thanks 🙂
- iluminate
@iluminatethesky There was an update and we tried again after, there was no change. 1st chance I get I will try your other suggestion. Thank you
