Forum Discussion

1 year ago

"The application has encountered an unexpected error"

Trying to launch a game; getting a Crash Report Handler message with the text box: Dumping started... Dumping finished. File: C:\ProgramData\eaanticheat\Crashdumps\PACKER_4770250_2588.dmp Finishe...

EA_cuervo

Community Manager

1 year ago

Hi there,

Could you please let us know which game are you referring to here?

Thanks,

1177fb64b49cde1
1 year ago
The game is Plants vs Zombies: Battle for Neighborville.
Peabodhi
1 year ago
I'm encountering the same error with this game.
1177fb64b49cde1
1 year ago
Any insight as to what could be causing this?
- EA_cuervo
  Community Manager
  1 year ago
  @1177fb64b49cde10 Could you please share a DxDiag with us? How to gather information on your PC using DxDiag
  - 1177fb64b49cde1
    1 year ago
    This should be the file you're looking for. Thanks!
    DxDiag.txt168 KB