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JV2017gameplay's avatar
11 years ago
Solved

To start PVZ Garden Warfare, we need to connect to Xbox Live. (0x87de2714)

Hi,

Starting today I am unable to open PvZ: Garden Warfare on Xbox One. I get the following error message when I try to start the game from Xbox Home: "To start PVZ Garden Warfare, we need to connect to Xbox Live. Make sure your Xbox is online, then sign in and try again. (0x87de2714)".

As I am typing this, I am talking to two friends who are playing the game just fine. I am clearly connected to Xbox Live and the Internet, so this error is clearly incorrect and makes zero sense. I tried port forwarding my routers and that did not help either.

Unless someone here can provide a solution, I was thinking about uninstalling and reinstalling the game. Will I lose my Multiplayer progress if I do this? Please help me.

Thanks,

-JV

  • @JV2017gameplay

    Yesterday, throughout the day a lot of Xbox Live services weren't working, probably the worst I've seen it since the Christmas fiasco. I and many friends were encountering this sort of issue on across multiple titles; but its was fairly inconsistent between person to person. You weren't alone though.

    According to: http://support.xbox.com/en-CA/xbox-live-status

    These issues have been resolved, so I'd suggest trying again now.

    You will not lose any progress by deleting the game, as it's saved server side.

1 Reply

  • @JV2017gameplay

    Yesterday, throughout the day a lot of Xbox Live services weren't working, probably the worst I've seen it since the Christmas fiasco. I and many friends were encountering this sort of issue on across multiple titles; but its was fairly inconsistent between person to person. You weren't alone though.

    According to: http://support.xbox.com/en-CA/xbox-live-status

    These issues have been resolved, so I'd suggest trying again now.

    You will not lose any progress by deleting the game, as it's saved server side.

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