[UPDATE] PVZ GW2 PC Matchmaking Error in Asian server and NA West

Hey, folks

All of the newer examples have been sent up for review on the issue. I have not seen an update but they are aware. 

These issues can be rough since there is no longer an official team. Others do have to jump in and take a look at the game, servers, etc!

Once there is an update we will let you know. You may just see an update before we have a chance to post.

Cheers!

Okay, EA has finally found out about this issue again, and I would like to see if there is a possibility for EA to solve the problem within the next two months.

@EA_Shepard写道：

嘿，伙计们

所有较新的例子都已送交审查。我没有看到更新，但他们知道。

这些问题可能很棘手，因为不再有官方团队。其他人确实必须跳进去看看游戏、服务器等！

一旦有更新，我们会通知您。在我们有机会发布之前，您可能只是看到更新。

干杯！

不是只需要重新启动服务器脚本吗？

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@EA_Shepard wrote:

Hey, folks

所有较新的例子都已送交审查。我没有看到更新，但他们知道。

这些问题可能很棘手，因为不再有官方团队。其他人确实必须跳进去看看游戏、服务器等！

一旦有更新，我们会通知您。在我们有机会发布之前，您可能只是看到更新。

干杯！

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我们还需要多久？欧洲服务和北美东部服务器每天都被黑客占领，我们需要亚洲服务器回来。

DAY 8 TO KEEP THIS TICKET ALIVE

I super accidentally forgot to post yesterday. What a huge mistake. Hope you didn't cancel this ticket on your own.

Sorry I cant connect to the EA app today. So I couldn't launch the game and provide a new report. But it doesnt mean this issue has been solved

Hey, Folks

Thank you to everyone who is adding their info. I add each one to the escalation! We are watching this one more closely!

Cheers!

DAY 10 TO KEEP THIS TICKET ALIVE

Sorry I don't have my computer with me and can't provide a report. But it doesnt mean this issue has been solved

btw please other players also provide reports, don't just watch.

hello?

Any updates on the issue this week?

Hey, Folks part 2!

In order to get this updated, we want to verify that players are having an issue with GW 2 specifically for this thread!

If you are having an issue with BFN, this will need to be separated into another thread. 

If you are having an issue with GW2 please edit your post to match GW 2

If you are having an issue with BFN please edit the post to match BFN

Any replies that are not related to GW2 we will start removing and adding to a separate thread that I will update here on the board shortly

Thank you everyone for updating the thread with your info!

Cheers!

DAY 13 TO KEEP THIS TICKET ALIVE

bruh all my replies were only about gw2 and you deleted most of my replies that have gw2 screenshot. Did you never download and check them? I try to enter the game and test it every day for new reports.

The issue still exist today in GW2, and im afraid to upload screenshot ¯\_(ツ)_/¯

@shoushou1106 If replies are removed they are done so because they are flagged as either bumps or duplicate posts so any CM can remove them for one of these reasons. 

The thread is fine and we don't need to keep it alive every day with the same post. If someone else other than myself sees that and doesn't know what is happening, they can action it.

The issue is being looked into and therefore we don't need to post daily to keep it going. If I am not here, and someone else jumps in, they can lock this down or remove the rest of them.

DAY 15

@EA_Shepard Considering that this post has been closed before because no contact volume, this time can you promise that this post will not be closed again? If yes then I will stop

DAY 16

Issue still exist. And I'm waiting for CM's reply for a day.

A screenshot that upload as image, also have time:

At this point, can we assume the issues are not being actively investigated?

Case get cold and get closed? 

It appears that the matchmaking issue in Asia, which started almost 4 months ago, was finally resolved after the server maintenance last night. Players in Asia can now connect to lobbies on the Asian server and fill them up. However, the issue may reoccur at any time due to cheaters if the server security measures are not improved. There are several cheaters dedicated to ruining Garden Warfare 2 on PC. So, please respond faster if the same issue happens again. Despite the unreasonable amount of time and effort players spent to inform the team of the issue, I would like to thank everyone involved in fixing the matchmaking.

Hey, Folks,

I wanted to provide an update on this one. The team is still reviewing GW2 and BFN servers. Sadly, there has been an update on an ETA.

Also, creating a case on the Help site won't do much right now, but it will get closed and have them tell you it is being looked at. 

Support is not equipped to handle server issues as that is done with a dev team and not support teams. 

Once they update me, I will update you again.

UPDATE: Got word that this should now be resolved! Please test it out. IF you are not able to get into matches, please repair the game, or uninstall if you have the bandwidth to do so!

Cheers!