Forum Discussion

10 years ago

Solved

Used Stars to clear rubble in zombie yard, rubble came back

The title kind of gets to the point: I used some stars to clear a pile of rubble in the zombie yard, and when I reloaded my game, it was turned back to rubble again. I don't know what happened, but...

Anonymous
10 years ago
Approved
Hey guys, if you lost stars you can enter a help ticket at help.ea.com

kumaxking

10 years ago

@EA_Jenni wrote:

Hey guys, if you lost stars you can enter a help ticket at help.ea.com

I just spoke with someone through the EA Help page, and they told me that a Forum Moderator needs to add stars back onto accounts, and that they can't do it.

My ticket number was: 22831758

Anonymous

10 years ago

Approved

@EA_Andy any ideas?

EA_Andy
EA Staff (Retired)
10 years ago
Hey @EA_Jenni - looks like the issue has since been resolved and stars were added 🙂

@kumaxking - if you needed any further help let us know.

- Andy -
- kumaxking
  10 years ago
  @EA_Andy
  
  Nothing currently. Just waiting on a patch to fix the tutorial bug/customization not saving. I'm afraid to spend my stars and see them disappear again.
  - jcat1218
    10 years ago
    I am having the same problem right now. ALL rubble piles have reset on both side as well as the epic dock location. I have contacted EA and they gave me a link for the old game. Any suggestions? Anyone have this problem actually fixed? Seems like way too many stars to lose for a big!