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Anonymous
12 years ago

[Xbox] "Your profile does not have the correct permission to access xbox live"

We have 2 adult and 2 child accounts for our family xbox one.  We have xbox gold.

When trying to play Plants vs. Zombies Garden Warfare, both child accounts get the error message "Your profile does not have the correct permission to access xbox live", no matter what I try.  (The two adult accounts work fine.)  Upgrading all the online permissions doesn't help.  From comments elsewhere on this forum, it seems that the problem is with Origin.  But they are almost impossible to reach, either by phone or chat.  I have tried to add the children as friends via Origin software on the PC, but this did not work. 

2 Replies

  • I bought this xbox360 and got the game Garden Warfare with it. So im very beginner user in the world of xbox. Many says it would need live Gold membership to use it, which seems to be not quit correct answer...

    you have to load on the disc or xboxlive extras, one or few packs (about 800-900MB) to your xbox hard-drive first to get it right. 

    There was wisdom answer of Xenolith:

    "Obviously first, make sure your connection is solid and all that stuff.. you can check your network settings..

    2nd, make sure the game has downloaded all the updates, if it doesn't do it automatically, go to the games tab on the dashboard, browse for the game and download the zomboss dlc and garden variety pack.. taco pack too as I believe it includes patches for previous bugs.. hope that helps"

    Heavenly thanks to that adwise user it seems to work after many hours!! Maby it helps other live games too like World Of Tanks..

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