Forum Discussion

Newcomer

4 months ago

Accidentally pushed a button and lost 150 gems

All I did was open up Garden Blast a pop up window pulls up. I go to push out of the window and apparently it was a button that immediately took 150 gems. FOR NOTHING. And no fail safe. This was a co...

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abbycattx

Hero+

4 months ago

jellybean222222

Hello! I am sorry to hear about your accidental purchase. Unfortunately, here in forums they are unable to assist us with specific account and payment issues, however you can contact EA Help and speak with them privately through their secure channels.

To reach EA Help log on with your Pogo credentials, if you need assistance Community Manager EA_Lanna has developed a guide for us here > [POGO] How to Contact EA Support | EA Forums - 12464874

I hope that everything turns out well for you. Take Care ☃️